This page is not an attempt to persuade you that we are a great company. We certainly think we are, and we work hard every single day to prove this to anyone we come into contact with. This page is a “just the facts” informational piece to help you understand the nature of what we do and why some might come to conclusions about us that they do. We hope this will give you the proper facts to make your own decision.
1. Nederveld employs degreed and licensed professional engineers bound by a Code of Ethics to maintain that license. We are not allowed to engage in conversation related to our work except with the client, without their prior approval. We understand how people can misconstrue that, but we are bound by this to maintain our professional license.
2. There is a method to address complaints against a licensed engineer. Legitimate complaints or concerns about Nederveld as a company or a specific engineer should be addressed to the state licensing board.
3. Check out Nederveld on your own. Look up the engineers; you will find NO actions against their licenses. (Each state website has a professional license lookup.) Although complaints against Nederveld engineers have been filed, in all cases, the complete information submitted to the various state agencies was reviewed. The complaints were deemed unsubstantiated, and no action was taken against our engineers.
4. Nederveld deservedly maintains an A+ BBB Rating.
5. Our company’s revenue is less than 40% from any particular market segment.
6. Our company’s revenue from any one client is historically less than 7% of the overall business. We are NOT beholden to a client to provide them with an answer besides the truth. The Code of Ethics that we must adhere to, and our morals that we do adhere to, require the result of our work to be truthful.
We are a professional service company with licensed professionals; therefore, we are bound by state-mandated ethical conduct and by the Code of Ethics of the National Society of Professional Engineers.
PRIVACY LAWS PREVENT "DEFENDING OUR HONOR"
Any debate on a web post or internet review should include ALL information available, as that is how our reports are written. However, the Code of Ethics does not allow us to defend ourselves with specific details because the information related to our work cannot be made public without our client's approval. Many times, even if our client gave us approval, there are often other privacy laws related to this information that prevent us from making the information public.
A common review posted about our team and our company is that “they work for insurance companies.” Yes, we do. Along with individuals, privately held businesses, municipalities, law firms (plaintiff and defense), and government entities. If our work for our clients was such that opinions were given as an advocate and not based on facts available, we would have long ago been reprimanded by a state licensing board. Further, we make it a focus to have a diverse clientele and diverse types of work. Not only does it make us better engineers and provide a higher quality product at a better value, but it is also good business as we diversify our exposure to any one client or industry. In fact, over 60% of our business comes from individuals or privately owned corporations/businesses. Furthermore, our largest client is consistently less than 7% of our business.
Over 60% of Nederveld’s work comes from individuals or privately owned companies
Just because our work or opinions do not align with someone’s desired results does not mean we are wrong. The question we are asked to answer may not be the main basis for which a decision was made by our client. This is to say that our reports are engineering reports; they are tools in a larger process. Further, a competing opinion to ours might not be answering the same question or may not have all the same relevant facts. There is no way we could "only work for our client,” provide them “whatever they wanted,” and still be able to conduct business. Our opinions are developed based on the facts alone, regardless of whether those opinions are interpreted as “for” or “against” our clients’ interests. It is not uncommon for us to receive a call to work for a business or individual after our report had a negative effect on their situation; they were, however, impressed by our work and objectively saw the effort put forth to come to a proper conclusion/opinion versus merely a statement with no actual correlation to engineering or the facts/data of the matter. Our work is based on the facts and then the application of engineering principles and the laws of physics. Our reports present this, and our process demands this of our team.
Reports based on facts, engineering principles, and the laws of physics
Nederveld is comprised of educated and trained professionals and tradespeople who apply industry standards of care and engineering judgement when performing forensic analysis. We take the time to properly examine, document, evaluate, and assess each situation to ensure we establish an objective basis for our findings that rely upon sound engineering principles and practice. Nederveld engineers are not advocates, but analysts providing findings based upon the available evidence, as should be expected with any objective engineering evaluation. We have become known for providing timely, objective, and reliable service to all clients: public, private, organizations, or individuals.
Thank you for taking the time to read about how we do what we do. At the end of the day, we employ great people who want to humbly serve others by providing world-class engineering services.
P.S. – STILL HAVE CONCERNS ABOUT HOW NEDERVELD IS CONDUCTING BUSINESS? PLEASE CALL 800-222-1868 AND ASK FOR OUR PRESIDENT OR CEO. THEY WILL GLADLY LISTEN TO YOUR CONCERNS.
