Industry Articles & News

Article Category: Product

Do You Recognize the Differences Between Product and People Failures?

We all learn about the basic “Who, What, Where, When and Why” formula but does this work now that you’re out of school? Are there other questions that could help you determine if you’re looking at a product or people failure?

Failed Furnaces and Frozen Pipes

The story you are about to read is true. Only the names have been removed to protect the innocent.  Frozen pipes in the home caused extensive water damage.  The suspects at large are the furnace, the thermostat and the furnace installation.  What failed?  Who’s to blame?  Our investigators made that determination.

Product In Manufacturing Plant Actually Helped Stop Fire

The story you are about to read is true. Only the names have been removed to protect the innocent. A fire occurred in a manufacturing plant that was contained to one area, only damaging the air filtration system and an automated lathe. What caused the fire?

Sump Pump Failures

It may not seem like it now but soon the snow will be melting and giving our sump pumps another workout. Since there are sure to be a few that are out of shape this spring here are some questions that may help you get to the bottom of sump pump failures:

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